Remove Technology Stress From Your Day With Graffen

Don’t let IT troubles slow you down. Graffen’s friendly tech experts have your back, with years of experience to solve problems quickly and keep your systems running smoothly.
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Managed IT

From help desk support to driving our clients’ business strategy with technology to delivering sophisticated cybersecurity services and more, Graffen’s your dedicated partner for all things IT.

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Business Cloud

The cloud makes your life easier – access your files from anywhere, work together seamlessly… it’s the future of hassle-free business tech.
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Cybersecurity

Our cybersecurity services keep you protected against all the threats lurking around the Internet. From continuity plans and disaster recovery to firewalls and security risk assessments, we’ve got you covered.
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Copiers & Managed Print

No more copier or printer tantrums! Keep your office humming with reliable machines and smart ways to manage your documents.
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VoIP

Clear calls, happy teams, and lower bills? Yes, please! Modern VoIP phone systems make communication and collaboration a breeze.
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Dictation & Voice

Ditch the keyboard and get more done. Our dictation and voice solutions are designed to maximize efficiency and productivity, producing happier and less stressed staff.

We’re Graffen: Your Local and Friendly IT Experts

Born and raised in Philadelphia since the 1960s, there’s no one who understands the technology needs of Philly-based businesses more than Graffen. We’re all about making your tech headaches disappear with the highest level of customer service, so you can do what you do best. We’re proud to be part of this community where we live, work, and raise our own families. You might see us cheering on the Phillies in the stands or participating in local nonprofit events. We do our best to improve the lives of those we touch, both inside and outside of business hours.

We treat all of our customers’ businesses with the same level of care as our own. Everyone on our team is in this together – you’ll get to know us by name, and we’ll learn everything about how your business runs. We pick up the phone when you call and promise you won’t disappear into some help desk black hole! We’re not just IT nerds, but expert communicators, keeping you in the loop as we solve your IT issues. Need a friendly ear to talk tech strategy? We’re here for that too. Helping our customers succeed has been our driving force since the beginning.

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Guaranteed to speak to a live human

Your Roadmap to Stress-Free IT

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Let's Talk

Tell us what’s working, what’s not, and what your big dreams for your business are.

Customize Solutions

Customize Solutions

Forget one-size-fits-all solutions. We’ll build a tech plan that makes your life easier and your business stronger.

Onboarding

Onboarding

We’ll get everything set up with minimal disruptions and conduct training with your team so everyone feels confident.

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Dedicated Support

Got a tech emergency? A quick question? We’re always a phone call away and we ALWAYS answer the phone.

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Partners in Success

We’ll set up recurring meetings to go over budgeting, strategy, planning, and make sure your technology is working for you the way you need it to.

Delivering White-Glove Service to Philadelphia Businesses Since 1963

At Graffen, our white-glove customer support isn’t just about fixing problems – it’s about providing a seamless, personalized service experience. We pride ourselves on operating as a cohesive team rather than relying on just “one guy,” ensuring that when you call us, you’re greeted by someone who not only knows you, but understands your business intimately. This team synergy allows us to deliver a consistent message and high-quality service across all interactions. Our approach emphasizes direct communication, quick response times, proactive support, and high-touch customer care.

Years serving Philadelphia businesses

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Net CSAT score

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Testimonials

Explore Our Insights

Cybersecurity Training Once A Year Isn’t Working 

Cybersecurity Training Once A Year Isn’t Working 

We all know how important it is to keep our people up to date on the latest cybersecurity threats. After all, with cyber-attacks on the rise, staying one step ahead is crucial to protect your business from potential breaches.   But here's...

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Let's team up to tackle your tech challenges! Tell us what you need help with and we’ll be in touch shortly.

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