Fostering Trust, Compassion, and Exceptional Care With Reliable Medical IT Support

As your medical IT support provider, we ensure that your technology reflects the compassion, expertise, and trust your practice is built on, fostering meaningful patient connections and empowering your team to deliver the highest quality care.

Deliver Impactful Care Powered by Innovative Technology

Elevate the Patient Experience

Elevate the Patient Experience

We understand that a positive patient experience begins with clear communication and easy access to information. Our technology solutions streamline the patient journey, from appointment scheduling to accessing medical records, fostering a sense of ease and comfort.
Reliable Solutions Your Team Loves

Reliable Solutions Your Team Loves

We alleviate the burden of technology management by implementing solutions that improve workflows and allow staff to fully utilize patient record systems, giving everyone more time to focus on providing compassionate, personalized care.
Guarding Your Patients Trust

Guarding Your Patients' Trust

We prioritize the security of your patients’ health information with robust measures to keep data private and protected, maintaining their trust in your practice.
Collaborative Path to Wellness

Collaborative Path to Wellness

Effective collaboration leads to better outcomes. Our secure communication and collaboration tools empower your team to work seamlessly, fostering a unified approach to patient care that prioritizes well-being.
Illuminating Insights

Illuminating Insights

Your practice’s data holds valuable insights. We help you unlock this potential, providing actionable information that guides decision-making, enhances efficiency, and ultimately, contributes to the overall success of your practice.

Our Experience Working With Medical Facilities Just Like Yours

Our journey in providing medical IT support for healthcare providers began over 60 years ago, and it’s a partnership we deeply value. We’ve walked alongside medical professionals like yourself, understanding the evolving needs of your practice and the critical role technology plays in delivering exceptional patient care.

Today, our team of healthcare technology specialists is intimately familiar with the intricacies of electronic health records (EHR), HIPAA compliance, and the vital importance of secure communication. We’re more than just a vendor; we’re a trusted partner, committed to alleviating your technology concerns so you can focus on what truly matters – your patients’ well-being.

Years serving Philadelphia businesses


Net CSAT score

Years with our longest-standing clients


Customer retention rate

We’re Your Ideal Medical IT Support Provider If…

  • You need a responsive partner for fast-paced healthcare, offering immediate technical support.
  • You value a forward-thinking technology advisor who leverages the latest in healthcare tech.
  • You require smooth integration with your EHR system and key medical software for optimal workflow.
  • You prioritize the security and privacy of patient health information and seek HIPAA-compliant support.
  • You seek proactive IT management that prevents issues before they affect your operations or patient care.

Graffen: A Partner Who Understands Healthcare, Heart, and Technology

At Graffen, we recognize that healthcare is about more than just technology; it’s about people, compassion, and trust. With over six decades of experience working alongside medical professionals, we’ve developed a deep understanding of the unique challenges and opportunities facing your practice. Our team speaks your language, intuitively comprehending the complexities of electronic health records, HIPAA compliance, and the vital importance of secure communication.

We go beyond simply providing medical IT support. We strive to be a trusted partner, seamlessly integrating technology into your workflow, empowering your staff, and safeguarding your patients’ data. Our proven track record includes assisting countless practices in overcoming IT hurdles, from conducting thorough risk assessments to implementing cutting-edge EHR solutions, as well as new tools and policies to ensure alignment with HIPAA requirements. We offer personalized on-site support and training, ensuring your team feels confident and capable in utilizing new technologies. With Graffen, you gain more than just an IT provider; you gain a dedicated ally who shares your passion for delivering exceptional care.

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Let’s Talk

Let’s team up to tackle your tech challenges! Tell us what you need help with and we’ll be in touch shortly.