Fostering Trust, Compassion, and Exceptional Care With Reliable Medical IT Support
Deliver Impactful Care Powered by Innovative Technology
Elevate the Patient Experience
Reliable Solutions Your Team Loves
Guarding Your Patients' Trust
Collaborative Path to Wellness
Illuminating Insights
Our Experience Working With Medical Facilities Just Like Yours
Today, our team of healthcare technology specialists is intimately familiar with the intricacies of electronic health records (EHR), HIPAA compliance, and the vital importance of secure communication. We’re more than just a vendor; we’re a trusted partner, committed to alleviating your technology concerns so you can focus on what truly matters – your patients’ well-being.
Years serving Philadelphia businesses
%
Net CSAT score
Years with our longest-standing clients
%
Customer retention rate
We’re Your Ideal Medical IT Support Provider If…
- You need a responsive partner for fast-paced healthcare, offering immediate technical support.
- You value a forward-thinking technology advisor who leverages the latest in healthcare tech.
- You require smooth integration with your EHR system and key medical software for optimal workflow.
- You prioritize the security and privacy of patient health information and seek HIPAA-compliant support.
- You seek proactive IT management that prevents issues before they affect your operations or patient care.
Graffen: A Partner Who Understands Healthcare, Heart, and Technology
At Graffen, we recognize that healthcare is about more than just technology; it’s about people, compassion, and trust. With over six decades of experience working alongside medical professionals, we’ve developed a deep understanding of the unique challenges and opportunities facing your practice. Our team speaks your language, intuitively comprehending the complexities of electronic health records, HIPAA compliance, and the vital importance of secure communication.
We go beyond simply providing medical IT support. We strive to be a trusted partner, seamlessly integrating technology into your workflow, empowering your staff, and safeguarding your patients’ data. Our proven track record includes assisting countless practices in overcoming IT hurdles, from conducting thorough risk assessments to implementing cutting-edge EHR solutions, as well as new tools and policies to ensure alignment with HIPAA requirements. We offer personalized on-site support and training, ensuring your team feels confident and capable in utilizing new technologies. With Graffen, you gain more than just an IT provider; you gain a dedicated ally who shares your passion for delivering exceptional care.