No Downtime, Just Uptime: IT Support for Manufacturing and Distribution

At Graffen, we understand that technology is the backbone of modern manufacturing and distribution. We’re committed to partnering with you, providing reliable IT support and tailored solutions that empower your team, streamline operations, and drive growth.

Fuel Your Success and Make a Real Difference


Keep Your Production Lines Running Smoothly

We understand that every minute of downtime can impact your bottom line. Our team of experts will proactively monitor and maintain your systems, ensuring uninterrupted production.
product development

Streamline Your Supply Chain, Boost Efficiency

We’ll ensure your technology seamlessly integrates with your suppliers and partners, enhancing communication, visibility, and overall efficiency across your entire operation.

Safeguard Your Valuable Assets

Your intellectual property, customer data, and trade secrets are invaluable. We employ robust security measures and best practices to protect your sensitive information, providing you with the confidence and peace of mind you deserve.
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Grow With Confidence

As your business evolves, your technology needs to keep pace. We’ll build a scalable and adaptable IT infrastructure that can grow with you, supporting your expansion plans, new product lines, and evolving market demands.

Empower Your Team

Your employees are the heart of your manufacturing business. We’ll provide comprehensive training and ongoing support, empowering them to use technology effectively, collaborate seamlessly, and drive innovation within your organization.

Our Experience Working With Businesses Just Like Yours

At Graffen, we’ve fostered lasting partnerships with a diverse range of manufacturers and distributors, each with unique aspirations and challenges. We’ve worked with businesses in various sectors, including plumbing supply, HVAC, and windows & siding, gaining a deep understanding of the critical role technology plays in your industry’s success.

Our experience spans the entire spectrum of business growth, from startups to established enterprises with multiple locations. We’ve helped companies build strong IT foundations, streamline operations as they expand, and modernize systems to maintain a competitive edge. Our collaborative approach ensures that your technology is not merely a tool, but a strategic asset that drives efficiency, productivity, and ultimately, your long-term success. We are passionate about empowering manufacturers and distributors like you to thrive in a competitive market.

Years serving Philadelphia businesses


Net CSAT score

Years with our longest-standing clients


Customer retention rate

We’re Your Ideal IT Support Provider If…

  • You need a technology partner who ensures your systems are always up and running.
  • You understand the importance of safeguarding sensitive customer data and seek a partner who shares your commitment to security.
  • You have ambitious plans for your business, and you need a technology partner who can adapt and scale alongside your growth.
  • You value a trusted advisor who understands the nuances of your industry and can guide you through the complexities of technology.

Choose Graffen as Your Partner in Technology and Business Growth

Graffen’s deep understanding of the manufacturing and distribution landscape sets us apart, experiencing firsthand the challenges and opportunities unique to your industry. Our team of experts has gained invaluable knowledge of the ins and outs of your niche operations, from inventory management to point-of-sale systems. We speak your language, understand your priorities, and can offer tailored solutions that truly make a difference.

We’re proud to have partnered with a distributor experiencing rapid growth through acquisitions across the mid-Atlantic region. Our technology advisors developed a repeatable strategy for seamless integration of new locations and offices, encompassing everything from point-of-sale terminals to comprehensive security measures. We ensured a smooth transition for each new acquisition, enabling the distributor to focus on their core business while we handled the technological intricacies. Our commitment to efficiency and timely implementation allowed each new location to be fully operational by the next business day, ensuring accuracy in accounting and inventory from the start. This partnership exemplifies our dedication to empowering businesses to achieve their growth ambitions without sacrificing operational excellence.

Contact Us

Let’s Talk

Let’s team up to tackle your tech challenges! Tell us what you need help with and we’ll be in touch shortly.