Who We Are
First A Little History
Back in 1963, Bill Graffen opened Graffen Business Systems by selling dictation equipment, typewriters and electric shavers out of the back of his car. Yes, shavers. Just over a decade later, a young Dave Grimes joined the small business and helped drive growth throughout the legal and healthcare industries.
Over the years our business evolved with technology. Analog dictation turned into digital dictation and things suddenly changed – we started hiring geeks to help drive our business.
As Dave took the helm, he created a customer centric culture, which meant ‘do everything possible to ensure the customer is operating’. This could mean delivering a loaner dictation unit, driving across the region to drop off a repaired shaver, or stay at a customer’s office well after closing to ensure an attorney’s typewriter was working correctly.
Today, Graffen still drives the same culture with some of the same staff members that were around 30 years ago. Software and cutting edge strategies may enhance the effort; however, our core values are unchanged.
Whether it’s your computer network, copiers and printers, dictation or voice technologies – we hope for a shot at your business. You’ll get a cutting-edge solution to drive your business, a fair price and good old fashion customer support.
From our family to yours, thanks for visiting our site. No Bull.