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VoIP Features

6 of the Best VoIP Features

Voice over Internet Protocol, or VoIP, allows users to make phone calls using an internet connection rather than POTs (Plain Old Telephone) lines. Most VoIP systems come with tremendous benefits, such as the simplicity of equipment and maintenance, scalability and flexibility, true business continuity during outages and (of course) a savings.

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Security Awareness Training

The Importance of Security Awareness Training

Technology improves and grows year after year. More often than not, technology is used to our advantage. However, we must be aware of the threats that technology may be bringing to the workplace. Criminals and hackers hiding behind their computers make attempts to attack a company’s environment every day.

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Graffen Managed Service Providers

Eliminate Downtime with the Right Managed Services Provider

Have you ever thought about how certain scenarios have created downtime within your office network? Whether your Internet causes your e-mail to stop working for a few hours, or a piece of software is acting funny for a day, downtime […]

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Providing Tools to Maximize Attorneys Intellectual Capital Output While Improving Legal Assistant/Support Staff Throughput

“Empty the coins of your purse into your mind, and your mind will fill your purse with coins.” – Benjamin Franklin.

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Speech to Text Software: As Easy As Having a Conversation With Your Computer

Documentation for patient encounters is as easy and convenient as having a conversation with your computer.

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Understanding the Consequences of a Data Security Breach

A security breach is an incident that results in unauthorized access of data, applications, services, networks and/or devices by bypassing their underlying security mechanisms. This can be as small as stolen names or drivers license numbers to distributing malware, SEO/e-mail […]

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Five Questions Companies Ask About Switching to VoIP, and if They Aren’t They Should

VoIP – is it the right move for my business? Read Graffen’s latest blog for answers to some of the most asked questions.

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Why Antivirus Software is Necessary for Computer Security at Businesses

The continuing growth of technology in the workplace helps companies run efficiently and effectively. However, businesses must be aware that although technology is necessary, it also brings threats to their computer security and network security.

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How to Choose a Managed Service Provider in Philadelphia – Part Three

You don’t know what you don’t know:  Clients should choose a Managed IT Provider to protect them.

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How to Choose a Managed Service Provider in Philadelphia – Part Two

Not all IT Providers are the same.

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