|
|
|
|
|
|
|
|
|
| |
|
Graffen IT Solutions: |
| |
 |
Over the years, much of Graffen’s products and services have become technically advanced and are often integrated with our customers’ computer networks.
Computer / Network Support Services was a logical path for our business, and has become a significant element for our customers over the last 10 years. |
|
|
|
|
With so many IT support firms to choose from, we like to highlight the differences between our services, and other organizations in the Philadelphia area. Some of these include:
|
|
|
- We are not your typical “IT Guy.” Our team of technicians has a range of experience and knowledge. By working with Graffen, your computer network and office technologies will be supported by our technicians and their pool of knowledge.
- We offer a quick response time so that your problems are resolved quickly and efficiently. Remote support for an immediate resolution is available.
- Close and personal support, which gives you the feeling that we are a part of your organization.
- Reduce your many technology vendors to one. Graffen can support your various office technology needs, including IT support, web site design and hosting, document imaging, remote data backup, e-mail hosting and dictation solutions.
- Consistent and preventative support is an approach that we encourage, which helps to reduce downtime and overall IT support costs.
- Regular strategy and planning sessions with Graffen engineers to plan for future projects and support strategies.
|
| |
| Graffen’s IT support group offers a wide range of services to fit your organization’s technical needs, from desktop support to network design and implementation. Some of these services include: |
| |
|
• |
Virus Protection |
• |
Hardware Procurement and Deployment |
|
• |
Routine Workstation and Server Maintenance |
• |
Remote and Local Data Backup |
|
• |
Application Support |
• |
Connectivity |
|
• |
Troubleshooting |
• |
Vendor Management |
|
• |
VPN / Remote Support |
• |
Project Planning |
|
• |
Network Security |
• |
Staff Augmentation |
|
| |
| Whether you need support from time to time or a complete network solution, Graffen will work with you to create a solution to fit your needs. Our pricing plans include:
|
| |
|
• |
Hourly Service |
|
• |
Short and Long Term Retainer Agreements |
|
• |
Managed Service Plans |
|
| |
| All of our plans provide access to our group of consultants, their total knowledge, expertise and a quick response to your problems. |
| |
Staff Augmentation
Our technical staff is available when you find yourself short of qualified staff, short term and long term. Emergency help is available as needed. Please call for pricing.
|
| |
|
|
|
