Healthcare Expertise
Graffen is the tri-state area's leader in dictation solutions for healthcare. We are a value-added reseller of market-leading dictation solutions from BayScribe, Fusion, Nuance/Dragon, Olympus, and Philips.
With nearly a half-century of experience in partnering with healthcare businesses, Graffen has an intimate knowledge of best technology practices for these types of business organizations. Whether it’s utilizing our team of network engineers for computer and network support, integrating dictation or voice recognition with EMR software, or aligning an overall transcription strategy, our staff has the flexibility and capability of supporting your technical requirements. Graffen also specializes in providing HIPAA-compliant IT support to capture, secure, and process critical patient data in a streamlined and efficient manner.
You will come to value Graffen as a responsive and dependable contributor to your organization’s success. We will be there, in person, when you need us. We will even refund your money if for any reason you are not happy with our work.
Your appointed Graffen Team includes the following:
- Assigned Lead Technician
- Technical Engineers
- Project Managers
- Remote Support Technicians
- Hardware Specialists
- Consultants
- Customer Service Representatives
Graffen Medical IT features include:
- Mobility—including BlackBerry and other PDA devices
- Remote access while away from the office
- Dictation strategy and solutions
- Support for industry-specific applications
- Consultation process for hardware procurement
- Remote and local data back up solutions
- Disaster recovery planning
- Vendor management
- Project management
- Licensing and software management
- Hardware inventory management
- Staff augmentation
- IT consulting services
Graffen also provides print management services, helping businesses achieve the optimal blend of cost and performance by managing their copy/print expenses and keeping equipment working at full potential. We sell and service a full line of Xerox and CopyStar copiers, Hewlett Packard and Kyocera printers, and various brands of fax machines.
GreenGraffen programs can help your business reduce its environmental footprint. Learn more >