Services

IT Support Services

360 Managed IT Services

Our 360° Managed IT Services package isn’t your Mother’s IT support plan. We, of course, offer all the basics. We’re different because of our Strategy, Execution and Discipline. Our program is geared toward organizations that don’t have IT departments, or companies that have an in house IT team; however, they’d like help supporting their network infrastructure.

The Basics:

  • Fixed monthly prices
  • Team environment
  • Onsite and remote support
  • Network monitoring
  • Quarterly business reviews
  • AntiVirus
  • Onsite and offsite backup

Strategy

Ensure that our clients’ technology infrastructure is measured against industry best practices to allow for efficiencies and stability, while introducing ways to utilize technology to reach business goals.

Execution

Tackle support calls and respond to concerns. More importantly, implement a list of best practices to help eliminate IT issues and protect the house. Constantly check that these best practices are being followed and create strategies to improve the process. Drive the technology strategy and planning process with VIPs and business owners. Explain how technology can impact business, creating thought provoking ideas on how to utilize technology to hit business goals.

Discipline

Take care of business. Day in and day out. Complete calls, document and circle back. Align best practices, review as a team, strategize with customer.
Implement. Repeat.

Contact Us

We provide awesome customer support to help you with any of our services offered. Just give a call.