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Click here to download our
package options |
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Managed Services: |
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Managed Services Defined
Managed Services is the concept of partnering with a qualified specialist for the management of your computer network. Above and beyond basic IT Consulting Services, Managed Services is a proactive approach to IT support. Your network and its integral components will be monitored at all times, catching any potential problems before they arise. Routine server and workstation maintenance will truly be routine - automated each and every evening. This approach will simply decrease your chance of downtime, enabling your organization to concentrate on your core business.
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| Why Managed Services? |
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| Network Performance – We proactively monitor and manage network issues to catch problems before they arise. |
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| Risk Management – Antivirus protection, network security and back up systems are monitored to ensure downtime is minimal and critical data is protected at all times. |
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| Lower Operating Costs – With preventative and proactive support, the risk of expensive network problems are greatly reduced. Instead, you can invest in strategic technologies that will help to increase revenue. |
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| Predictable and Budgeted Costs – Surprise costs will be reduced or eliminated, allowing you to budget your network support. Our flat monthly rates will create a consistent budget to plan from. |
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| Enterprise Support Services – Even though your company may not be a large organization with an internal network support team, our Managed Services plan will offer you similar high level support – but at the right price. |
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| Align Technology with Your Core Business Practices – This proactive approach will allow you to save time and resources, which can be used to leverage technology helping to advance your business. |
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| Some key features to the Graffen Managed Services plan are: |
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Complete 24x7 monitoring of all critical network elements; System, Security and Application logs |
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Customized alerts |
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Verification that your antivirus software is running and is up to date |
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Verification that your back up solution is running properly |
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Automated installation of software patches/updates |
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Ensure that your network security is optimized |
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Automated hardware and software tracking; licensing management |
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Comprehensive network management reports |
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On-site hardware maintenance |
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Remote and phone support |
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Discounted on-site support |
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Regular strategy and planning sessions with Graffen engineers |
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