Integrating Superior Solutions

Graffen began offering dictation and transcription solutions nearly 50 years ago and continues to be a leading provider, offering handheld and desktop dictation solutions, workflow management, mobile solutions, transcription solutions, conference recording, hosted dictation solutions, and speech recognition.

We have provided dictation solutions to law firms, healthcare practices and networks, hospitals, local and federal government agencies, educational institutions, accounting practices, law enforcement, transcription service companies, and commercial businesses.

Whether your organization has two people or more than than 2,000, Graffen promises to provide you with the right system to meet your requirements. Plus, we offer comprehensive onsite implementation and training support, so your employees can immediately enjoy the full range of benefits from your chosen dictation solution.

  • Stand-alone dictation systems
  • Enterprise-based digital dictation systems
  • Document workflow integration
  • Remote and mobile dictation
  • Speech recognition solutions
  • Solutions for transcription service providers
  • Analog- and cassette-based equipment

Mission Statement

To use our vast industry experience and expertise to help our customers integrate technology into their core business objectives in order to streamline organizational processes, reduce costs, and gain an edge on their competition.

Vision Statement

To have the Graffen name become recognized and respected by peers, competitors and clients by providing best-in-class “integrated business solutions,” including dictation, IT, and print management services.

Core Values

Our team is:

  • Enthusiastic
  • Client-focused
  • Honest and trustworthy
  • Positive
  • Proactive
  • Responsive and reliable
  • Experienced and efficient

We provide service with:

  • Cutting-edge innovation
  • Top-notch support
  • Consultative focus
  • Respect and integrity
  • Professionalism
  • Speed and agility
  • A sense of urgency