After 50 years of doing business in the Philadelphia region, we’ve been able to create tremendous relationships within our base of customers. A handful of these customers have been doing business with us from the very early days, while many have been customers for over 30 years.
Today, our mission is to use our vast industry experience and expertise to help our customers integrate technology into their core business objectives in order to streamline organizational processes, reduce costs, and gain an edge on their competition. At the same time, we simply want to be the best service organization in our region.
Our product offerings include dictation / transcription and voice productivity tools, copier / multifunction printers and IT services.
As a Konica Minolta, Xerox and HP authorized dealer, we’ve been able to help our customers create efficiencies within their document creation process. We also offer tailored copier sales, copier leasing and copier rental programs to help reduce your overall printing costs. Additionally, our Managed Print Services program allows us to take ownership and streamline the operation of your organization’s printer fleet. We’ll consider your multifunction copier printer scanner fax, desktop printers or laser copier units in order to create a plan to combine all of your printing costs into one single cost per page. No matter what you call them, a laser copy machine, laser printer scanner or multifunction copier printer fax, we’ll be there to help support your document creation needs.
Dictation and voice productivity is the reason that we got into business 50 years ago. However, technology has changed over the years allowing our Legal and Healthcare customers focus on driving business or seeing more patience. Small or large, our solutions help organizations of all sizes.
Offering IT support and Managed Networks Services was a natural progression from dictation and multifunction printer sales – both have become digital and computer based products. Our customers always liked how we handled their business, so many began asking us to support their computer network. Today our Managed Network Services programs allow us to support an organization and their IT support needs for a fixed cost per month. If fact, we take full responsibility of the network. We appreciate your consideration and support. Please contact Graffen now to learn more about how we can streamline your office processes and show you bottom line savings.